FREQUENTLY ASKED QUESTIONS
A clearer picture
of MyCaseCare.
Features, plans, and how it fits into your firm’s workflow.
The essentials
What is MyCaseCare?
MyCaseCare is client engagement software for personal injury firms. It gives clients a way to document pain, treatment, daily activities, and supporting information between conversations with their legal team.
Who is it for?
MyCaseCare is for personal injury firms that want better visibility into client pain, treatment, appointments, and documentation between conversations.
Does it replace our case management software?
No. MyCaseCare focuses on client engagement and documentation. Your firm can continue using its existing case management system.
Features and plans
What are the three plans?
Insight focuses on daily pain documentation and the attorney portal. Complete adds appointments, expenses, documents, intake, and messaging. Signature adds firm branding, referrals, client onboarding, and enhanced support. The full feature lists are on the plans section.
What can clients document?
Clients can document pain levels and symptoms, treatment appointments, expenses related to the case, documents, photos, and notes. Available features depend on the plan.
What support comes with each plan?
Insight and Complete include email technical support, workflow support, self-service setup, and self-guided training. Signature adds MCC-assisted firm setup, live trainers, phone support, and a dedicated account representative.
Where can I see pricing?
Contact MyCaseCare for pricing for Insight, Complete, and Signature. Book a demo to discuss the right plan for your firm.
Your workflow
Does MyCaseCare integrate with our software?
Yes. MyCaseCare offers integrations with case management software. Some limitations exist depending on the software your firm uses. During your demo, we’ll explain the available integration and any limitations for your firm.
Are the 11% and 94% figures MyCaseCare results?
No. They describe actual diary compliance in a 2002 BMJ study comparing paper diaries with an electronic diary that included compliance-enhancing features. They do not measure MyCaseCare performance or predict case outcomes.
Read the published studyHow does MyCaseCare approach security and confidentiality?
Security is a core focus at MyCaseCare. Our platform is HIPAA compliant and has been built with attorney–client privilege in mind.
Can I book a demo or create an account on this website?
You can explore sample product screens and compare plans here. Demo scheduling and account registration will be available when the website launches.